GizmosKart offers a replacement guarantee only if the product received is damaged/defective. Please get in touch with us at admin@gizmoskart.com within 3 days of receiving your order if you would like to have it replaced. We will provide a shipping address that you can ship your order back to. GizmosKart will dispatch a replacement as soon as we receive your returned order.

We do not exchange products if the customer has ordered a wrong item.

Return/exchange will not be applicable if the product is disliked by the customer, or if a wrong product was ordered.

What are the conditions for Replacement or Refund?

As explained earlier, to be eligible for free replacement, return, refund of any item – buyer must produce an authenticated unboxing video which can support buyer’s claim. No replacement claim will be accepted without unboxing video.

Free replacements or refund can be requested if the following conditions apply:

• Item received is physically damaged; (you must prove this by a video of unpacking or unboxing)
• Item received has missing parts or accessories; (you must prove this by a video of unpacking or unboxing)
• Item received is different from their description on the product detail page on gizmoskart.com
• Item received is defective/does not work properly? (you must prove this by a video of unpacking or unboxing)

CANCELLATION POLICY

In any case if the customer wants to cancel the order, it has to be done before the products are packed and shipped.